VinFormant Shipping & Handling

Business Address Is Best

We strongly recommend shipping wine to a business or commercial address where someone 21+ can sign for delivery.

Tracking is sent once your order ships. After the package leaves our warehouse, the customer is responsible for tracking and managing delivery with the carrier.

Packages may be returned after 3 unsuccessful delivery attempts.

Returns & Re-Shipments

Returned shipments are subject to all applicable return shipping charges, re-shipping costs, and a $35 return fee.

Original shipping charges and wine purchases are not refundable due to failed or missed delivery.

Returned wine may be re-shipped at the customer’s expense based on the destination ZIP code.

Shipping & Handling Fees

Additional handling charges may apply based on ZIP code, including fuel, extended-area, and adult-signature fees. These average approximately $12.50 but may vary.

We can only ship wine where legally permitted. Shipping eligibility is confirmed during checkout based on your state and ZIP code.

Hawaii and Alaska are not eligible for flat-rate or complimentary shipping offers.

For information about changing wine shipping laws, visit Free the Grapes.

21+ Signature Required

You must be 21 or older to purchase wine from VinFormant.

All wine deliveries require a signature from someone 21+.

Summer Heat & Cellar Holds

We monitor temperatures nationwide and may delay shipments during extreme heat.

During warmer months, we strongly recommend 2-Day Air or holding your wine for cooler weather. We generally resume ground shipping when temperatures are approximately 86°F or below.

Our Summer Cellar Program is complimentary.

To guarantee a weather hold, email Jlynn@vinformant.com or call our office. Checkout notes are not guaranteed unless confirmed directly with us.

Customer Satisfaction

If your wine arrives damaged or there is a problem with your order, please contact us within 30 days of delivery.

Damage reported after 30 days may not qualify for a refund or replacement. Approved refunds or returns may be adjusted for applicable shipping costs.

Ownership & Compliance

By placing an order, the purchaser confirms they are 21+ and responsible for complying with all applicable state and local laws regarding the purchase, transportation, and delivery of wine.

Delivery Timing

Orders are generally processed within 48 hours unless otherwise noted.

After shipping, delivery typically takes 5–10 business days, depending on destination and shipping method.

Where available, you may upgrade to 2-Day Air or Overnight shipping.

We may hold shipments when extreme heat or cold could compromise the wine. You may also request a future ship date.

Questions? Email info@vinformant.com.